Adventure Rappelling: Suffern NY

Cancellation/reschedule: Cancellation MUST be done 14 days in advance for a refund. No refunds are issued for private group trips but will be held for credit or rescheduling. A $20 admin fee will apply to reschedule. Weather will be checked 10-12 hours pretrip, if 80% chance of rain or high daily temps below 40 degrees the trip will be rescheduled. In the event of a weather cancellation our office or your guide will contact you. Do NOT assume a trip/course is cancelled unless you hear from our office or your guide.

Refunds are NOT issued for
- no-shows
- clients showing up late and not able to participate
- clients showing up and choosing to not participate
- not showing up due to various issues like directions, vehicle/transportation issues, etc. If you have vehicle or direction troubles you can call the office to reschedule
- weather cancellations

We, Northeast Mountain Guiding, are NOT responsible for car rental fees, hotels fees, and/or any associated travel fees due to a cancellation. We recommend getting trip insurance when booking those accommodations in the event a cancellation for inclement weather comes up.