Please understand that when a reservation is made with Moose Pass Adventures, it is our commitment to you to reserve your kayak, packraft, gear or accommodation. This involves work on our part to make sure the right equipment is ready at the right place and time for you. We often turn away others from your particular reservation time. If you decide to cancel, it can be difficult to rebook the trip. We understand that there can be unforeseen circumstances, and that is why we highly recommend trip insurance. With that in mind, we have implemented the following cancellation policy:

Kayak Rentals & Guided Day Tours
nTo receive a full refund, travelers may cancel up to 24 hours before the experience start date in the local time zone unless otherwise agreed upon in writing. No refunds will be given after that time period.

We are unable to issue refunds due to rain. Please remember that our trips run rain or shine. The amount of rain during our kayak season in Alaska varies greatly. However, even during the rain, we've had guests tell us they couldn't imagine a more magical place to be! Please come prepared with your rain jacket, rain pants, and your sense of adventure.

Travel Insurance
nIf you are interested in purchasing travel insurance to help protect your travel investment from a wide variety of issues, we have included a link to GoReady Travel Insurance for your convenience.

Cancellations by Moose Pass Adventures
nIf we have to cancel for any reason, the trip will be rescheduled or refunded. Refunds only cover the cost of your reservation, not travel or accommodation costs.